TERMS & CONDITIONS

Introduction

Welcome to the Allons Organic website. By using our site and purchasing products from us, you agree to abide by the following terms and conditions. These terms govern your interaction with Allons Organic, including your use of our website, product purchases, and any claims or concerns regarding our products. Please read them carefully to understand your rights and obligations when dealing with Allons Organic.

Product Warranty

Allons Organic is proud to offer a warranty on its products, ensuring the highest standard of quality and customer satisfaction. Our warranty terms are clearly outlined below:

Water Damage Exclusion: Our warranty does not cover any product defects or malfunctions caused by exposure to water or other liquids.
Broken Seal Voidance: If the product’s seal has been tampered with or removed, the warranty will become void, and no claims will be entertained.
Physical Damage Exclusion: Products that have been physically damaged due to mishandling, drops, or other accidents are not eligible for warranty claims.
Extended Warranty: We offer an additional 1-year extended warranty at no extra cost if you register your product within 30 days of purchase. This ensures prolonged peace of mind for your product usage.

Warranty Claim Process

If you encounter any issues with your Allons Organic product that fall under our warranty terms, you can easily initiate a warranty claim by following the steps below:

Register your product on our website within 30 days of purchase to activate the 1-year extended warranty.
Submit Proof of Purchase: Provide valid proof of purchase, such as a receipt or invoice.
Describe the Issue: Clearly explain the defect or problem you are facing with the product in as much detail as possible.
Return Instructions: Once your claim has been reviewed and approved, we will provide instructions for returning the product to our facility for inspection.

We strive to make the warranty claim process smooth and hassle-free for our customers.

Limitation of Liability

While we ensure that all our products meet the highest quality standards, Allons Organic is not liable for any indirect, incidental, or consequential damages arising from the use of our products. Our liability is strictly limited to the amount paid for the product in question. We encourage you to use our products as per the provided instructions to avoid any misuse.

Modifications to Terms

Allons Organic reserves the right to modify these terms and conditions at any time. Any updates or changes will be posted on this page and will take effect immediately. We recommend reviewing this section regularly to stay informed of any changes that may affect your rights or obligations.

If you have any questions or need further assistance, please feel free to contact our customer support team at support@allonsorganic.com. We are here to help!